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BIBLIOGRAPHIES

Since 2002, the Project staff has compiled annotated bibliographies including during the initial needs assessment phase of the Project and in the development of module content.  The annotated bibliographies listed below may be downloaded from this website in PDF format.

Disclosing Medical Errors - 2008
Adobe Acrobat document: click here to download.pdf

Communication and Leadership - 2006
Adobe Acrobat document: click here to download.pdf

Client Discussions about Money and Fees - 2004
Adobe Acrobat document: click here to download.pdf

2003 Needs Assessment: Making the Case to Teach Veterinary-Client Communication Skills - 2003
Adobe Acrobat document: click here to download.pdf

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IMPORTANT LINKS

Institute for Healthcare Communication, Inc.

171 Orange Street, 2nd Floor, 2R
New Haven, CT 06510-3111
Telephone: 800-800-5907 or 203-772-8280
Fax: 203-772-1066
e-mail: info@healthcarecomm.org